The documentary suggests that juries are not out of control. When a big verdict results, it is usually because there was something quite wrong about the defendant's actions and the plaintiff's case had substantial merit. If we trust juries to decide death penalty cases, why can't we trust them to make accurate decisions in civil cases? The fact is that we can and we should.
Most people are shocked that the "reforms" that have been passed at the insistence of the insurance lobby and big business apply to meritorious cases and not just to frivolous cases. As the documentary points out, most people think that they will never be injured or affected by these restrictions that apply to all personal injury cases.